Follow Us

You wouldn't like to miss out on our important updates....

Written by:

Bryan Snow

Editor-in-Cheap of SnowTechStuff. Currently studying at Polytechnic University of the Philippines – Manila as a Computer Science student.

Loves to mingle and write about tech, tho when he’s not working, he’s watching K-Dramas, or videos on YouTube. And he’s always on a budget.

Home » CONFIRMED: Slow internet in most South East Asia countries due to broken undersea cables
Slow internet lately? You're not alone.

UPDATE on 11:10AM, 2017.09.02 – Added PLDT Home Advisory and updated several typos on the article.

UPDATE on 12:20AM, 2017.09.03 – Updated all the advisories as well as new informations stated.

Due to recent typhoons hitting the SEA region, several undersea cables connecting Asia and other countries that serves as the gateway to the Internet have been cut, leaving most ISPs in the country with slow to non-usable internet connections.

The AAG cable map

Various news sources mentioned that Asia-American Gateway (AAG), Intra-Asia (IA), ASE (Asia Submarine-cable Express) and SEA-ME-WE3 (SMW3), 4 major SEA gateway cables have suffered damages during the past weeks.

AAG is believed to have been broken at two spots around 66 kilometers and 85 kilometers from the cable landing station in Hong Kong. The AAG is a 20,000-km, high-bandwidth fiber optic submarine cable system that connects Southeast Asia to the United States.

In-depth internet cable maps around Asia Pacific and US Region (image via source)

Another cable network that was reportedly broken was Tata Global Network’s (TGN) Intra Asia (IA) cable system. It’s problem was a rupture about 54 kilometers from Hong Kong.

The 6.7-kilometer IA undersea cable system was officially launched in November 2009, connecting Singapore, Vietnam, Philippines, Hong Kong and Japan to the United States.

Asia Submarine-cable Express (ASE), on the other hand, had a cut in about 63.5 kilometers from its landing station based in Hong Kong.

ASE is owned by NTT, PLDT, Telekom Malaysia and Starhub connecting Japan, Hong Kong, Philippines, Malaysia and Singapore.

Also, in a report published by ZDNet.comVocus Communications has confirmed that the SEA-ME-WE3 (SMW3) subsea cable is also broken between Perth and Singapore.

Vocus communications incident report

According to Vocus, it should be repaired tentatively by October 13.


Due to these cable mishaps, almost all local Internet Service Providers (ISPs) and even those from other countries in SEA region have experienced slowdowns caused by the said cable ruptures.

To support this claim, internet service providers such as PLDT, Converge ICT and Cheetah Broadband, who mainly serve the Rizal area has posted advisories to their users, example of this one is from Converge ICT, known for their cheap Fiber Optic offerings without data caps (which we love, btw).

And from Cheetah Broadband (from /r/Philippines)

Cheetah Broadband Advisory (Retrieved from Reddit)

Meanwhile, Globe Telecom via their Facebook page finally speaks out and issued a public advisory, informing the public that they weren’t that much affected of the said damages due to their internet routing measures.

According to experts, repairing the said damages might take up until mid-October, though they also noted that the date is still tentative as conditions might change that would affect the repair of these cables.

Why this issue matters?

The AAG, ASE, IA and SEA-ME-WE3 (SMW3) are South East Asia’s primary gateway cables as well as PLDT Inc. had also invested in AAG, ASE and SEA-ME-WE3 cable systems while Globe Telecom invested in Tata Global Network–Intra Asia cable system (TGN-IA).

Sources: VN Express, ZDNET | via YugaTech


Add comment